Privacy Policy

Privacy Policy

BYGALAMART SAS

Sensitive information is processed via the website www.store.bygalamart.com of BYGALAMART. This information is called personal data. We believe that a careful management of personal data is of paramount importance. We treat and protect your personal data with great care.

In our process, we comply with the requirements of the Personal Data Protection Act. This means, among other things, that :

  • We clearly state for what purposes we use personal data. We do this by means of this privacy statement;
  • We try to limit the collection of personal data to that which is necessary for the intended purpose;
  • We first ask for your explicit permission to process your personal data when your consent is required;
  • We take appropriate security measures to protect your personal data and we also require this of parties who process your personal data on our behalf;
  • We respect your right to provide you with access to your personal data with a view to rectifying, correcting and deleting them at your request.

BYGALAMART is responsible for the processing of data. In this privacy statement, we explain what personal data we collect and the purposes for which we collect it. We encourage you to read this statement carefully.

This privacy statement was updated on 22-07-2021.

Use of personal data

When you use our website, you leave us information about your visit. This may be personal data. We collect this personal data through various channels. For example, when you order items on our website, we ask you to provide us with personal data in order to complete your order.

You can create an account on our website, to have an overview of your orders and manage your wish lists. In addition, if you browse our website using different devices such as a computer, smartphone or tablet, your personal data is also collected.

You can also contact us with questions and/or complaints by post, e-mail or telephone. We will do our best to respond to your questions or complaints. Finally, we may collect information about you based on contests and other promotions in which you have participated, or if you have participated in a market or customer satisfaction survey.

We may also collect data via social networks (Facebook, Instagram and Pinterest), for example, when you contact us with questions. In this case, we only use your account name so that we can respond to your message.

In order to register an order, we need to have the following information about you:

  • Name and first name
  • E-mail address
  • Contact details
  • Payment details
  • Language

We may, if you use our website, also process your following information (depending on the information you enter):

  • Gender
  • Date of birth
  • Telephone number
  • Technical data about the equipment you use (e.g. your smartphone/laptop/tablet), such as IP address, MAC address and software used
  • IP address
  • Your browsing behaviour on the website, including mouse and click behaviour, duration and time of your visit to our website
  • Your purchase history(s)

The above data is used for the following purposes:

On the basis of a legal obligation :

  • To process your order correctly, we use your personal data.
  • To be able to process the payment of your order correctly, we use your payment data.
  • To communicate about your order and/or other matters, we use your contact data.

Under certain circumstances BYGALAMART is obliged by law to process certain data, for example to draw up and keep invoices.

  • To meet our legal obligation BYGALAMART saves your order history and payment data for the legal period.

On the basis of our own interest as a company :

Some uses of your personal data by BYGALAMART are part of our legitimate interest to improve our services. In this context we process your personal data for the following purposes:

  • We may send you personalised advertisements and content on the BYGALAMART website based on your interests and (online) purchases. To keep you informed about advertising for similar products and services from Bygalamart, or for example to inform you when you need to take steps to keep your account active.
  • To process your data for possible participation in competitions and other promotions, so that we can contact you if you have won something and improve our services.
  • General communication for questions and complaints.
  • We use your contact data to answer your questions or process your complaints via social networks, e-mail, post or telephone.
  • For fraud prevention purposes, we use your IP address, contact details and payment details if there is a legitimate interest.

Only with your explicit permission :

We use your contact data to send you personalised offers. Your data is only used if you have given your permission. For marketing purposes we may communicate with you by sending you electronic newsletters.